Frequently Asked Questions

Everything you need to know about your Sugar Bunny Shop order.

When will my order ship?

Most orders are processed within 3-5 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your bunny mail's journey.

Do you ship internationally?

Yes! Sugar Bunny Shop ships to most countries worldwide. Please note that international customers are responsible for any customs fees or import taxes incurred upon arrival.

What is your return policy?

We want you to love your purchase! We accept returns on unworn and unwashed items within 30 days of delivery. Please note that sale items and intimate apparel are final sale.

How do I know which size to choose?

Every product page includes a detailed size chart. Since we offer various styles, we recommend measuring a similar garment you own and comparing it to our specifications for the perfect fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How should I care for my Sugar Bunny apparel?

To keep your items looking cute and vibrant, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleaching or ironing directly on printed graphics.